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Automation and Better Decision Making: Fuels Retailing at F. Dufresne Group

To optimize and transform current their business model, Fernand Dufresne, Inc. of Quebec Canada, has implemented SAP to manage finance, c-store convenience and fuels retailing for more than 250 Quebec area service stations. Ferdinand Dufresne, Inc., a mid-size SAP customer, combined SAP components of Finance, Logistics, Industry Solution Retailing and Industry Solution Downstream Oil and Gas as well as Implico’s Secondary Distribution Management and Retail Fuels Network Operations to completely automate all aspects of their business from supply contract management (pricing) to franchise dealer daily settlement. This was all accomplished while maintaining their small back office staff.

Key business benefits:

  • Orchestrated and synchronized product distribution from terminal to consumer
  • Accelerated, on-time delivery performance with lower transport costs
  • Better decision making with integration of real-time inventory visibility and accurate forecasting
  • Optimized resource utilization and sales productivity
  • Improved customer satisfaction and retention
Track 2: Intelligent Enterprise
  • Pierre-Olivier Dufresne
    CIO and Owner, F. Dufresne Group
  • Tim Hoffmeister
    CEO, Implico Group

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